Your project. Our commitment.
Outbound: You are intent on the successful sales of your product and services. You need a partner who fights for your goals and who performs with enthusiasm and respectability in front of your customer. Who wows your customers. We are sales experts, head to toe. We are exhilarated at the prospect of helping you! We will save you money. All the while representing your company in a friendly, enthusiastic and authentic manner to your customer. We support your strategy at the base: directly at the customer.
Inbound: With us every customer call will be a positive experience with your products and services. Our employees will adapt empathically to every customer and every problem. We care.
Back Office: We have the expertise. We have the experienced people. We have the best systems. Always up to date. We are happy to help with job and order processing, survey and management of customer data and other back office related tasks. Exactly what you need.
You need your customer database up to date or want to find new contacts? We supplement your data with important additional information, such as updated addresses, contacts, e-mail addresses and phone numbers.
We offer additional or alternative products and services to your current and prospective customers and sell them directly on the phone.
We offer additional or higher value products and services to your customer compared to what they are already using.
There is no way more direct! We sell your products or services to your target customers directly on the phone.
Before it is too late! We call your customers with targeted approach and offers in order to inspire customer loyalty.
We regain your lost customers with sensitivity and attractive offers.
You are looking to know more about your target customers or find new marketing opportunities? You want to expand into new markets or trial your products? We will acquire the information you need.
How good is the reachability and quality of your customer service hotline?
Are customers referring to your service hotline taken care of exactly as you expect?
We get to the bottom of these questions by test calling according to your specifications and direction.
We identify your potential customers and market your products and services directly to them.
Your sales team is under-worked? You are looking for more business contacts? We make qualified appointments for you or your sales team, in any industry.
Trade fair, seminar, webinar or any other event – we ensure that your event is fully booked and has the highest chances of success.
You can be sure your new customers will feel most welcome with you. We call your customers to welcome them in your name.
Service is often missing out. We make sure that your customers are informed quickly and directly about important news, changes and updates.
Happy customers are the Alpha and Omega of any successful business. We find out what your customers really want.
We serve your customers and ensure an optimum of reachability and service.
Whether it is customer complaints, technical support or any other kind of service for your customer – we are always keen to listen, and always ready with the right answer.
Every call is a new chance! Even inbound calls have a high potential for turnover, which we will realize for you.
We collect and validate your data, process your jobs reliably and efficiently. Even on short notice or over night.
You are looking for interesting potential customers with detailed information? We would love to take care of that for you. We research and acquire what you need.
General market analysis, specialized target customers or industry cores – we analyse your data and evaluate it according to your specifications.